Our Accessibility Promise at Lewisham Florist
Accessibility Statement for Lewisham Florist
At Lewisham Florist, we are committed to making flower shopping accessible for everyone in Lewisham. Our mission is to ensure that all Lewisham customers can browse, select, and order beautiful flowers online with ease, regardless of their individual abilities or the technologies they use. We believe that thoughtful, inclusive design empowers every resident in our community to experience the joy of gifting and receiving flowers.
Commitment to WCAG 2.1 AA Compliance
The Lewisham Florist website is designed to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised standards help make web content more accessible for people with disabilities, including visual, auditory, motor, and cognitive challenges. By aligning with WCAG 2.1 AA, we work to remove barriers and create a seamless experience for anyone wishing to order from Lewisham Florist online.
Screen Reader Compatibility
Our website is structured and coded to ensure compatibility with leading screen readers such as JAWS, NVDA, and VoiceOver. We thoughtfully organise site navigation and content using semantic HTML, descriptive headings, and clear alt text for images of our floral arrangements. This ensures customers using assistive technologies can find product information, complete the ordering process, and enjoy browsing our bouquets with confidence.
High Contrast and User-Friendly Design
To make online flower shopping at Lewisham Florist accessible for customers with low vision or color vision deficiency, our website uses a high-contrast design. Text and backgrounds are carefully selected for clarity and readability. Buttons are clearly labelled and easy to identify. We also strive to maintain consistent layouts and predictable navigation, giving every Lewisham customer an intuitive and enjoyable online shopping experience.
Accessible Ordering for Every Lewisham Customer
Accessibility is core to our values because we want all residents of Lewisham to experience the convenience and delight of ordering flowers online. From clear product descriptions to accessible payment forms, every stage of the ordering process is designed to be easy to use. Your satisfaction matters deeply to us, and we work continuously to improve the accessibility of the Lewisham Florist website, so no one in our community is left out.
Continuous Improvements and Feedback
We regularly review and test our website for accessibility, and we are always open to feedback on how we can enhance your experience. If you encounter any difficulties when ordering flowers from Lewisham Florist online, or if you have suggestions for improvement, please reach out. Our team is dedicated to addressing accessibility issues promptly and ensuring the highest possible level of access for every customer.
Contact Us About Accessibility
If you notice a barrier or have an issue using the accessible Lewisham Florist website, we want to hear from you. Please contact us using the methods provided on our Contact page. Your input is invaluable as we strive to make our online flower shop the most accessible in Lewisham, so that everyone can enjoy its beauty.
